Wholesale
Millbrook Wholesale
Invoice matching for a 40-branch wholesale distributor
Three-way matching lived in a shared inbox and cost two people most of a week. The agent now clears the clean 92 percent; the rest still reaches a person, and we priced that in before the pilot ever started.
50
hours returned monthly
3.4
months to payback
92
percent accuracy
40
exceptions a month
Millbrook Wholesale was receiving roughly five hundred supplier invoices a month across forty branches. Three-way matching against purchase orders and goods-received notes ran out of a shared inbox, and it cost two people most of a week, every month.
What got agreed before we built anything
The agent extracts each line item, matches it to the purchase order, and posts the ones that clear. Anything where the line total disagrees beyond a set tolerance, or the supplier is new, goes to a person instead. That confidence floor was set before a line of code existed.
What it actually cost to run
Ninety-two percent now clears automatically. The remaining forty a month still reach a person, and take longer than the original task because someone is checking the agent’s working on top of it. Priced in, payback moved from 2.9 months to 3.4. Millbrook signed off on the 3.4.